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  • What is ArcanEdge and what services do you offer?
    ArcanEdge is a specialized provider of AI solutions, offering custom GPT solutions, prompt engineering, AI strategy consulting, AI app development, AI workflow automation, and RAG system development. We tailor our services to each client's unique needs, helping them leverage AI for efficiency and innovation. We are committed to providing solutions that genuinely benefit your business.
  • What makes ArcanEdge different from other AI solution providers?
    ArcanEdge stands out due to our highly specialized skill set and commitment to delivering tailored solutions. We invest time and effort into understanding each problem to ensure a well-developed and accurate result. Our focus is on achieving tangible results rather than providing quick fixes, ensuring our clients receive maximum value for their investment.
  • How does ArcanEdge approach a new project?
    We begin with a detailed consultation to understand the client's needs and objectives. This is followed by our onboarding, where we outline the project's roadmap, timelines, and deliverables. Throughout the project, we maintain open communication with the client to ensure alignment and transparency.
  • Can ArcanEdge handle projects for clients in different industries?
    Absolutely. Our team has diverse expertise and experience in multiple industries. We adapt our AI solutions to meet the unique challenges and requirements of different sectors, ensuring that our services are relevant and effective regardless of industry.
  • How does ArcanEdge ensure the quality of its AI solutions?
    We focus on quality using precise techniques and our core skills to craft the best solution possible for your specific needs. Through rigorous management of the project, we are always aiming for the best possible solution.
  • What is the typical duration of an AI project with ArcanEdge?
    The duration of an AI project with ArcanEdge typically ranges from 6 to 12 weeks. However, the timeline may extend depending on the project's complexity and scope. During the design phase, we collaborate with you to establish accurate timelines and estimations.
  • Does ArcanEdge provide ongoing support and maintenance for AI solutions?
    Yes, we provide ongoing support and maintenance to ensure your AI solutions perform at their best.
  • How does ArcanEdge handle client data and ensure its security?
    We maintain client data confidentiality using strict privacy practices, and by ensuring that data is handled responsibly and in compliance with all relevant laws.
  • How does ArcanEdge stay current with technological advancements in AI?
    ArcanEdge stays at the forefront of AI technology through continuous learning, active research and the adaptation of new methods. This allows us to always provide the most effective solutions for our clients.
  • Can you provide examples of your previous work or case studies?
    Due to strict client confidentiality and non-disclosure agreements, we do not provide specific case studies. However, we can share general examples of our previous work and current projects during a consultation.
  • What types of custom LLM models can ArcanEdge develop?
    We focus on crafting custom 'system instructions' for existing LLMs, including OpenAI, Gemini, Claude, and Llama from Meta. These custom instructions will make the models behave in a way that specifically matches your company and your desired results.
  • What types of AI integrations can ArcanEdge handle?
    ArcanEdge focuses on creating custom AI integrations, seamlessly connecting our solutions with your existing software, databases, or other digital platforms.
  • How does your prompt engineering process work?
    Our prompt engineering process is a meticulous and iterative practice where we are continually refining the instructions used to ensure the most accurate and desired outputs for each specific use case.
  • How do you approach AI workflow automation?
    We approach AI workflow automation by designing custom solutions that will make your business processes more efficient and allow you to meet your goals.
  • What is the main use of RAG technology in your systems?
    We use RAG technology to enhance AI models by providing access to your relevant data, allowing for more accurate responses and better results for your specific business needs.
  • What is the general cost of your services?
    We tailor our pricing to the unique needs and goals of each project. Factors like the complexity, scope, and timeline all play a role in determining costs. If you'd like, we can provide a customized quote after learning more about your specific requirements—just reach out, and we’ll be happy to discuss!
  • Do you have different payment models?
    Our primary payment model is based on time and materials, billed at our standard hourly rates. However, we also offer retainer rates that can be a more cost-effective option, depending on the scope and duration of a project.
  • How do you make sure costs are in scope?
    We ensure costs remain within scope through a detailed onboarding process that allows us to create accurate project roadmaps and estimates. This helps identify potential unforeseen circumstances before development begins. We work closely with clients during this phase to ensure the project stays on budget. Additionally, we provide daily project updates and weekly summaries to keep our clients informed.
  • What is included in a quote?
    Our quotes provide a detailed breakdown of all project costs, including hourly rates, estimated development hours, project management costs, and the specific scope of the project.
  • Are there any free options that can be used?
    We do not offer free options for our full services; however, we do offer a free 15-minute consultation to provide a quick introduction and assess if we are a good fit for your project. We also offer paid consultations, with options for 30 minutes at $50 or 60 minutes at $100. In addition to this, we also provide free links to our CustomGPTs for use on the ChatGPT platform. We plan to add other platforms as the technology becomes available.

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